Welder Certification Management – FLUXWorkflow Automation
Increasing productivity is our number one goal when it comes to a custom development project for our customers. With an emphasis on ease-of-use, our systems are able to take a process that was once cumbersome and time consuming and turn it into an efficient, lean process.
A labor union was unhappy with their current process when it came to having their members certified in welding. Due to the manual process, they spent quite a bit of time, not only deciphering handwriting, but recording, making copies, and distributing the completed forms to the respective agencies. Typically, it would take approx. 5 minutes to process a welding certification, once it had been completed. All of their records were physical, which lead to difficulties in searching for and resuming aged certifications. We were tasked with the following:
- Process Improvement
The new system must cut processing time by at least 50%.
- Form Replication
The outputted digital forms must resemble the physical, official documents 100%.
- User Experience
As they have users from a wide-range of skill levels, the system must be extremely easy to use.
- Digital Signature
Just as the physical forms required signatures, so must the digital versions.
To increase productivity, we examined each step of the current process. Below are the solution opportunities that we discovered.
By creating an easy to use interface, we can not only cut down the time it takes administration, but the user’s registration process as well.
- Going digital
By recording all of the users information through the system, we can eliminate inconsistencies, errors, and delays.
- Process tracking
Having each certification in one system, from start to finish, ensures that incomplete certifications are tracked, but not forgotten.
- Email alerts
By alerting the administrative office when a certification is complete, we can ensure that certifications are processed on-time and as needed.
The client has been using our system for over 4 years now. Typically, it would have taken approx. 5 minutes to process a user’s certification. Instead, they are happy to report that each certification takes approx. 1 minute now to complete. Maintaining in-progress certifications has also been made easier. Overall, the client is extremely happy with the application and we have gone on to develop several more applications for them.